FAQ – Why Choose TEYU Chiller as Your Reliable Chiller Supplier?

1. Is TEYU both a manufacturer and a supplier?
Yes. TEYU S&A is not only a global manufacturer of industrial chillers with 23+ years of experience, but also a trusted supplier with a strong worldwide distribution and service network. This dual role allows us to offer customers both factory-direct pricing and flexible supply options.

2. Do you keep stock for fast delivery?
Absolutely. With a 50,000㎡ production facility and an annual shipment of over 200,000 chiller units, TEYU maintains large inventory levels for standard models such as the CW and CWFL series. This ensures short lead times and quick response to urgent orders.

3. How fast is the delivery time?
Thanks to streamlined production and global logistics partners, TEYU can typically ship within 15-30 working days. For stocked models, delivery can be even faster, meeting the needs of OEMs and end-users who require timely supply.

4. Can TEYU support flexible purchasing needs?
Yes. Whether you need a single chiller, a bulk order, or a customized solution, TEYU adapts to your requirements. We work with OEMs, integrators, distributors, and end-users, offering flexible order quantities and custom configurations without compromising quality.

5. How does TEYU make it easy to find the right chiller?
Our product portfolio covers CO2 laser chillers, fiber laser chillers up to 240kW, ±0.1°C precision chillers, rack-mounted chillers, and general industrial process chillers. With professional technical support and faster customer service, our team helps customers quickly select the best-fit chiller model for their application.

6. What about after-sales service and spare parts?
Every TEYU chiller comes with a 2-year warranty and lifetime maintenance support. We also support long-term spare parts supply and provide online troubleshooting, video guides, and local service centers across Europe, Asia, and the Americas for fast response.

7. Why is TEYU a better chiller supplier compared to resellers?
Unlike pure resellers, TEYU offers direct factory support, stable supply capacity, and professional after-sales service. Customers benefit from competitive prices, authentic quality, and direct access to the engineering team for technical consultation.

TEYU Is Your One-Stop Chiller Manufacturer & Supplier
Large stock & fast delivery – standard models available with short lead time
Flexible purchasing – from single-unit orders to OEM bulk supply
Wide product range – laser chillers, precision chillers, industrial process chillers
Strong after-sales – 2-year warranty, lifetime technical support, spare parts supply
Global service – localized assistance in Europe, Asia, and the Americas

Partner with TEYU today and secure a reliable, flexible, and cost-effective cooling solution for your business. Contact us at sales@teyuchiller.com
to discuss your requirements.