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Purchase of CW-5200 and CW-6300 chillers by an Italian customer for cooling X-ray devices

It is about the Italian customer Alger who is a manufacturer of X-ray device development and production. He never replied to S&A Teyu’s emails but directly placed an order of the chiller.

Purchase of CW-5200 and CW-6300 chillers by an Italian customer for cooling X-ray devices 1

Today, I, S&A Teyu instructor, will share a case with you. It is about the Italian customer Alger who is a manufacturer of X-ray device development and production. He never replied to S&A Teyu’s emails but directly placed an order of the chiller.

Alger consulted with S&A Teyu by email. However, after a reply by S&A Teyu, no reply has been received from Alger. One week later, S&A Teyu made several attempts to reach him but received no reply. Finally, S&A Teyu send the information of CW-5200 and CW-6300 chillers to Alger.

I thought that the transaction would be a failure. However, the situation has changed. Alger directly ordered CW-5200 and CW-6300 chillers for cooling X-ray devices upon receipt of the information of CW-5200 and CW-6300 chillers.

This case tells us that if the customer has not replied for long time, we may send him/her our relevant information so that he/she will have deeper understanding of the chiller. The customer will be left with a deep impression on our chillers, which contributes to improved close rate.

Thank you so much for your support and trust in S&A Teyu. All S&A Teyu water chillers have passed the certification of ISO, CE, RoHS and REACH, and the warranty period has been extended to 2 years. Our products are worthy of your trust!

S&A Teyu has a perfect laboratory tests system to simulate the use environment of water chillers, conduct high-temperature tests and improve quality continuously, aiming to make you use at ease; and S&A Teyu has a complete material purchasing ecological system and adopts the mode of mass production, with annual output of 60,000 units as a guarantee for your confidence in us.

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