FAQ – Why Choose TEYU as Your Chiller Manufacturer?

1. Who is TEYU S&A Chiller Manufacturer?
TEYU S&A Chiller, founded in 2002 in Guangzhou, has become a global leader in industrial water chillers, especially laser cooling solutions under its TEYU and S&A brands. With 23 years of experience, we serve over 10,000 customers across 100+ countries and delivered 200,000+ chiller units in 2024 alone.

2. What is TEYU's production scale and capability?
Our headquarters and production facilities span 50,000 ㎡, employing 550+ professionals, and are quipped for high-volume, efficient manufacturing.

3. How does TEYU ensure quality?
TEYU adheres to rigorous quality control systems, including ISO 9001 production standards, full lifecycle testing, aging tests, and performance verification on its chiller. All industrial chillers meet CE, RoHS, and REACH, and select models also carry UL/SGS certifications. Every unit comes with a 2-year warranty, backed by 24/7 customer service and lifetime maintenance support.

4. What R&D or technological strengths does TEYU offer?
A skilled engineering team designs all products, and our practices follow the ISO9001:2014 Environmental Management System. TEYU consistently innovates: in 2024, we launched ultra-high-power fiber laser chillers for up to 240kW fiber laser equipment, and ultra-fast precision chiller models featuring temperature stability as tight as ±0.08 °C.

5. What product ranges and customization options are available?
We offer a broad portfolio, including:
CO2 Laser Chillers
Fiber Laser Chillers (with dual circuits, for up to 240 kW fiber laser)
Industrial Process Chillers (for CNC, UV printing, etc.)
0.1 °C Precision Chillers (CWUP/RMUP series)
Water-Cooled Chillers
SGS & UL Certified Chillers...

We also deliver full customization—from compact rack-mount units to specialized dual-circuit systems designed for high-power applications.

6. How competitive are TEYU's prices and delivery?
TEYU's manufacturing scale supports cost-effective pricing for both standard and customized models. Our peak and off-season lead times are consistently within 7-30 working days, ensuring reliable and timely delivery.

7. What about after-sales support and global reach?
TEYU Chiller Manufacturer maintains service centers in regions including Germany, Poland, Italy, Russia, Turkey, Mexico, Singapore, India, Korea, and New Zealand, enabling fast localized support. Our global customer service operates 24/7 with hotline assistance, and every chiller unit is professionally packed for secure international transport.

8. What real-world success stories showcase TEYU's performance?
Chiller CW-5200: Hot-selling chiller unit, ±0.3 °C stability for CO2 laser cutter engraver, CNC spindle, printing machine, etc.
Chiller CWFL-3000: Dual-circuit cooling, ±0.5 °C stability for 3 kW fiber lasers.
Chiller CWUP-20ANP: Ultrafast laser chiller awarded innovation in 2025, offering ±0.08 °C precision, RS-485 smart control, and ≤55 dB(A) low noise.

Multiple case studies highlight successful applications in 3D printing, glass precision cutting, SLM metal printing, and laser-cut airbag materials, reinforcing TEYU's adaptability and reliability across sectors