When matching the water chiller, S&A Teyu always asks customers to provide what it is used to cool, and what the power and flow rate of that equipment are, so as to match the right type. However, some customers may select the type on their own for the inconvenient disclosure of information. Then the following case may occur:Mr. Chen, a laser customer, called S&A Teyu that maintenance was required for CW-5200 water chiller due to the malfunction. It was known through communication that the laser equipment to be cooled ought to be supported by the water chiller with 2700W cooling capacity and 21m lift, so CW-5200 with 1400W cooling capacity was not suitable. Later, he confirmed that 100W RF metal tube was used. Therefore, we recommended CW-6000 water chiller with 3000W cooling capacity, and he placed the order immediately. In addition, he highly praised the specialty of S&A Teyu in selecting the type of water chiller.
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