Mr. Mazur owns a store that sells laser accessories in Poland. Those laser accessories include CO2 laser tube, optics, water chiller and so on. For over 10 years, he had cooperated with many water chiller suppliers but most of them failed him with either poor product quality or no feedback when it comes to post-sale problem. But luckily, he found us and now this is the 5th year since we cooperated.
Speaking of why he chose S&A Teyu water chiller as the long-term supplier, he said that it was because of the prompt post-sale service. He mentioned that every time he asked for technical help, our colleagues could always give him a fast response and detailed explanation. He remembered once that he called our colleague at night(China time) for an urgent technical matter and my colleague didn’t show any impatience and gave him the professional and detailed answer. He was so impressed and grateful for that.
Well, we put customer’s satisfaction in our top priority. As an experienced industrial chiller manufacturer, we value what our customers’ need and meet those need. We have and we will keep this company philosophy as our motivation to do better.
