TEYU Global Service Network for Industrial Chillers

When an industrial chiller operates thousands of kilometers away from its manufacturer, reliable cooling performance is only part of the equation. For equipment buyers, machine manufacturers, and distributors, responsive customer service and technical support are also important throughout the chiller's service life.
To provide support closer to customers, TEYU has established a global service network with 16 overseas service points across Europe, Asia-Pacific, and the Americas.

16 Overseas Service Points Worldwide
TEYU's overseas service points are located in: Czech Republic · Germany · Ireland · Italy · Netherlands · Poland · Russia · Turkey · United Kingdom · India · Singapore · South Korea · Vietnam · New Zealand · Mexico · Brazil
These service points support sales coordination and service needs in overseas markets, helping customers and distributors communicate with TEYU more efficiently.

Support Beyond Industrial Chiller Delivery
TEYU chillers serve 10,000+ customers in 100+ countries. Supporting this global customer base requires more than supplying equipment—it also requires accessible service throughout the product lifecycle.
TEYU's global support system includes:
* Response within 24 hours on business days for customer inquiries
* 2-year product warranty
* Operational guidance and troubleshooting support
* Overseas service coordination through the global service network
This support structure is designed to help customers address operational questions and service needs more efficiently after purchasing a TEYU industrial chiller.

Strengthening After-Sales Service
After-sales service is an ongoing focus for TEYU. Currently, the company's overseas after-sales inquiry response rate reaches 96%, while customer satisfaction with after-sales service reaches 98%.
These figures reflect TEYU's continued effort to make technical and after-sales support more responsive for customers across different markets.

Global Reach, Closer Support
For industrial cooling applications, dependable support can be an important part of long-term equipment management. By combining its manufacturing capabilities with overseas service points and centralized technical support, TEYU continues to strengthen its global industrial chiller service network.
From chiller selection and operational guidance to troubleshooting and after-sales coordination, TEYU aims to provide customers with professional support wherever their cooling equipment is in operation.
TEYU — Global Network. Closer Support.